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- Check your exam schedule: Relate on information transmitted by your instructor or check for updates in yours course site on ZoneCours. Ensure that no one else is using the same network connection (downloading files, playing online games, streaming videos, etc.)If a classroom is assigned in HEC enligne, your presence on campus is required the day of the exam.
- Exam at home: Avoid other people using the network under the same connection (Downloading, online games, videos streaming, ) and if possible, use a wired connection.
- Exam on campus: Test your wifi access few days before your exam. If you encounter any problem, please contact IT services.
- Do not use a mobile device to complete your exam.If possible, use a wired connection.
- Use a supported browser: Google Chrome, Mozilla Firefox, or Safari. Do not use Internet Explorer. Avoid Edge.
- Close all unnecessary applications on your computer. Access only the sites you will need during the test.
- Do not open ZoneCours in several tabs, windows, browsers, or devices simultaneously.
- Use only the “Next” and “Back” navigation buttons inside the tests and quizzes, and be patient when moving from one question to another – there’s no point in clicking “next” several times.
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- There will be a responder to help you. You can reach the responder on Teams. During an oncampus exam, the person in front of the class is not allowed to help you. Only your responder will.
2) If your exam is asynchronous (meaning the exam is available for several days and you decide when to take ittake-home or term paper):
- Take a screenshot immediately of the whole screen, to include the date and time, and send it to soutien.ti@hec.ca while specifying your student id and the course number.
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