HEC en ligne / Trouble logging in
I need help logging in to HEC en ligne. What can I do?
Log in with your student number
Applicants to the school’s programs
When using HEC en ligne for the first time, make sure to change your temporary password that was emailed to you when your student number was activated.
If you have already studied at HEC Montréal, you must log in with your HEC Montréal email address.
Log in with your HEC Montréal email address
Students
Your HEC Montréal email address will be sent to you once your admission has been confirmed. You will receive it by email at the address you provided when you applied for admission.
For BBA, MBA, MSc, and PhD programs, you must accept our admission offer in order to receive an HEC Montréal email address.
Employees
You will receive your HEC Montréal email address from the IT Service Centre or your manager when you are hired.
Login procedure
The first time you log in with your HEC Montréal email address, you will be required to set up the two-factor authentication, as described in this procedure.
Once you have set up the two-factor authentication, follow these steps:
Click "Connect".
Enter your HEC Montréal email address and password.
Use an authentication method (application or SMS).
Forgotten password
Students
If you have forgotten your password, you can reset it.
Employees and retirees
Contact IT User Services.
Contact a service
If you have forgotten your student number or your HEC Montréal email address, or are having other problems, contact one of the following services:
Alumni, employees, or retirees: contact IT User Services.
Students: For questions about billing, course management, or grades and results, please visit Zone Info.
International exchange program partner: contact International Activities and Student Mobility Services.