HEC en ligne / Trouble logging in
- Eric Dagenais
- Isabelle Desjardins
I need help logging in to HEC en ligne. What can I do?
Log in with your student number
Applicants to the school’s programs
When using HEC en ligne for the first time, make sure to change your temporary password that was emailed to you when your student number was activated.
If you have already studied at HEC Montréal, you must log in with your HEC Montréal email address.
Log in with your HEC Montréal email address
Students
Your HEC Montréal email address will be sent to you once your admission has been confirmed. You will receive it by email at the address you provided when you applied for admission.
For BBA, MBA, MSc, and PhD programs, you must accept our admission offer in order to receive an HEC Montréal email address.
Employees
You will receive your HEC Montréal email address from the IT Service Centre or your manager when you are hired.
The first time you log in with your HEC Montréal email address, you will be required to set up the two-factor authentication, as described in this procedure.
Once you have set up the two-factor authentication, follow these steps:
Click "LOG IN".
Follow the two-factor authentication for Office 365
HEC en Ligne is a critical application containing sensitive and personal information that is protected under Act 25. To reduce the risk of unauthorized access to this application, you must complete authentication each time you log in using a computer that is public or does not belong to you (e.g., a co-worker’s computer, a public computer, a family member’s computer).
Forgotten password
Students
If you have forgotten your password, you can reset it.
Employees and retirees
Contact IT User Services.
Contact a service
If you have forgotten your student number or your HEC Montréal email address, or are having other technical problems, contact one of the following services:
International exchange program partner: contact International Activities and Student Mobility Services.
All others: contact IT User Services.